FAQs

How do I make a reservation?

We’ll need your event date, guest count, city & ZIP, and menu selection. Once confirmed, we’ll send the deposit link: https://hibachicater.com

How far in advance should I book?

At least 2 weeks before your event.

Can I reschedule or cancel?

Yes, with proper notice. Cancellation policies apply.

How much does it cost per person?

Pricing depends on the menu. All prices are per person plus tax.

Are there extra fees?

Yes: $3/mile travel fee from ZIP 92562, service fee (3%), taxes, and 18% gratuity for events over 20 guests.

Do you accept tips?

Tips are not included (except for large groups). Chefs appreciate them directly.

What’s the minimum/maximum number of guests?

Mon–Thu: 2 guests min. | Fri–Sun: 10 guests min. Up to 300 guests with multiple stations.

Can I add last-minute guests?

Yes, with at least 24 hours’ notice, subject to availability.

What does the service include?

Chef, grill, propane, tables, chairs, linens, utensils, hibachi veggies, rice, sauces, live cooking show (with tricks & optional fire show).

Can I customize the menu?

Yes, you can mix and match proteins, seafood, and sides.

Do you offer vegetarian/vegan options?

Yes, we offer a full vegetarian option.

Can you accommodate allergies?

Yes, just inform us in advance.

What drinks do you offer?

Soda, water, sake, and Ramune (Japanese soda) — $3–$6.

Can I bring my own cake or drinks?

Yes, you're welcome to bring your own.

How long is the service?

Approx. 3 hours: 1hr setup, 1hr cooking, 1hr cleanup.

When does the team arrive?

About 1 hour before service to begin setup.

How much space is required?

A flat 12x8 ft area per station.

Can you set up in backyards or driveways?

Yes, as long as there’s flat space and access.

Do you need water or electricity?

No, we bring everything needed.

Do you offer entertainment?

Yes: cooking show with tricks, small fire show (if ventilation allows), optional fire show upgrade.

Can you cook indoors or outdoors?

Yes. Outdoors preferred. Indoors requires proper ventilation and backup plan for weather.

Can you serve at parks or public areas?

Yes, but clients must secure any required permits.

Do you have insurance or licenses?

Yes — we carry commercial insurance, business license, and Health Department permits.

Can I hire just a chef without full setup?

Yes, please contact us for more information.

Can I book more than one chef?

Yes. Additional chefs available for large groups or upon request for an extra fee.